Your privacy is our highest priority at tk99app. Everything about how your personal data is collected, stored, and used is clearly explained right here.
This Privacy Policy ("Policy") tk99app and all associated digital platforms, mobile applications, and services. By using our services, you agree to this Privacy Policy. We believe data protection is not merely a legal obligation — it is our ethical responsibility to our users .
Tk99app is one of Bangladesh's most trusted online gaming platforms. We regard the protection of our members' personal data as just as important as our business success. This Privacy Policy explains in detail what information tk99app collects from you, why it is collected, and how it is used.
This policy applies to: the tk99app website, mobile app, live chat, email communications, and all other digital channels. It takes effect the moment you begin using our services, so we strongly encourage you to read it carefully before registering.
Key Message: tk99app never sells your data, never shares it with third-party advertisers, and does not disclose it to any authority except where required by law.
Tk99app collects your data in three main ways: information you provide directly, data collected automatically based on how you use our services, and information received from trusted third parties. Each category is explained in detail below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address, physical address | Account Communication & Security |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Verification |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Behaviour | Betting history, game preferences, session data | Service Improvement & Responsible Gaming |
| Identity Document | NID / Passport Copy | Mandatory Legal Verification |
We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles. Sensitive information — such as copies of your identity documents — is stored on our servers in fully encrypted form and is accessible only to authorised personnel.
Tk99app uses your data for specific, legitimate purposes only. We will never use your information in any way that has not been disclosed to you in advance. A full list of how we use your data is provided below.
Your Controls: You can opt out of marketing communications at any time — simply contact our support team or use the unsubscribe link in any email.
Tk99app uses the latest industry-standard technology to keep your data secure. Our server infrastructure operates in accordance with international security standards and is regularly tested through security audits.
You also play a role in keeping your data safe. Never share your password with anyone, avoid logging in over public Wi-Fi, and report anything suspicious to us immediately.
Tk99app does not sell your personal data. However, we may need to share limited information with certain trusted partners to keep our services running smoothly. Any such sharing is always governed by specific agreements and confidentiality obligations.
Each third party follows its own policies in line with our privacy policy. We regularly evaluate our partners' data protection practices.
Tk99app uses cookies — small text files stored in your browser that help enhance your browsing experience. tk99app uses the following types of cookies.
You can disable or delete cookies at any time through your browser settings. Please note that turning off essential cookies may affect certain features of the site. You can also easily manage your preferences using our cookie management tool.
Cookie Controls: You can set your cookie preferences the first time you visit the site, and update them at any time through your profile settings.
As a member of tk99app, you have certain important rights regarding your personal data. We fully respect these rights and are here to help you exercise them at any time.
You have the right to know what personal information we hold about you. Upon request, we will provide a complete copy of your data within 30 days.
You have the right to correct any inaccurate or outdated information. Update your details directly in your profile or contact our support team.
In certain circumstances, you may request the deletion of your data. However, some information may need to be retained due to legal obligations.
You may object to the use of your data for marketing communications or specific purposes. We respect your preferences.
You have the right to download your data in a portable format. Upon request, we can provide it in CSV or PDF format.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights, please email us: support@tk99app.bet. We will process your request within 30 business days.
Tk99app strictly does not provide services to anyone under the age of 18. The privacy and protection of minors is of utmost importance to us, and we never knowingly collect data from them.
If you suspect a minor is using tk99app, please notify our support team immediately. We will take prompt action.
Tk99app may update this Privacy Policy from time to time. Changes may be necessary due to legal updates, new services, or security improvements. We will notify you at your registered email address before any significant changes take effect.
Continued use of the site following any changes will be taken as your acceptance of the updated policy. The date of the latest update is always shown at the top of this page. We recommend reviewing this page periodically.
For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with our dedicated Privacy Support Team.
Our Commitment: We take all privacy-related complaints very seriously and work to resolve them as quickly as possible.
Our multi-layered security system ensures the highest level of protection for all your data.
All your data transmissions are protected by bank-grade 256-bit SSL encryption, ensuring that no one can intercept or read your information in transit.
Every account on tk99app is verified. This protects you from fraud and identity theft while keeping the platform secure for everyone.
We never sell your personal data to advertisers or third parties. Your information is used solely to deliver your services.
Our automated system monitors your account activity around the clock. Any suspicious behaviour triggers an immediate alert.
Tk99app complies with international GDPR standards. We follow globally recognized best practices to ensure your data protection rights are upheld.
Our dedicated team is always on hand to answer any questions about your data. Bengali-language support is exclusively available at tk99app.
Find straightforward answers to the questions our members ask most.